Tyler Lagaly is a lead product designer working across AI, automation and B2B SaaS — from first prototype to shipped at scale.

Work

1. 

   01 Case study · Society

   AI career coach onboarding

   • AI
   • Onboarding
   • 2026

   Raised onboarding completion from 24% to 72% by replacing an open-ended chat with structured tracks, and putting AI where it adds value

   2472%View case study

   

   
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   02 Case study · Hifive

   Pivot to product-market fit

   • 01
   • Research
   • 2023

   Turned a stalled co-selling tool into a warm-intro product founders actually used, by designing around the people who make the intros

   +42%View case study

   

   
3. 

   03 Case study · Zapier

   Supporting SMB workflows

   • Strategy
   • Systems
   • 2022

   Set the product vision for how small businesses automate whole workflows, shaping the roadmaps of three new product teams

   3 teamsView case study

   

   
4. 

   04 Case study · Zapier

   Draft & Publishing

   • Scale
   • Systems
   • 2021

   Let people edit live automations safely, cutting average Zap downtime from 1.7 days to under an hour

   −53%View case study

   

   
5. 

   05 Case study · Indeed

   Launching Indeed Insider

   • 01
   • Research
   • 2020

   Gave small employers fuller company profiles, an engagement score to track and honest reviews from current employees, reaching an employer NPS of 75

   NPS 75View case study

   

   

1. 06Accountability MVP, at Outcome — AI-assisted team updatesAI · 01 · 2025MVPMVP+

   Designed the MVP for an accountability platform, from founder discovery interviews to a working prototype.

   AI · 01 · 2025

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2. 07App Directory redesign, at Zapier — Landing page & AI navigationAI · Navigation · 2025LaunchedLaunched+

   Redesigned the App Directory landing page around Zapier’s “most connected AI platform” positioning, with new navigation across integrations, AI, custom connections and built-in tools, plus expanded semantic search.

   AI · Navigation · 2025

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3. 08Startup discovery, at Harmonic — Data viz and filtering for VCsData viz · Filtering · 2022Design systemDesign system+

   Designed data visualization and filtering that made startup discovery simpler for top-tier VC firms, and built the component library.

   Data viz · Filtering · 2022

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4. 09Zap organization, at Zapier — Folders, labels and bulk actionsIA · Systems · 2021Q3 2021Q3 2021+

   Designed how people organize their Zaps: subfolders with breadcrumb navigation, shared folders with labels and members, and multi-select bulk actions.

   IA · Systems · 2021

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5. 10Canvas Builder, at Zapier — Visual documentation for ZapsResearch · Prototype · 2021+47%plus 47 percent+

   Turned research on how teams understand and share their automations into a visual prototype for documenting and collaborating on Zaps.

   Research · Prototype · 2021

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6. 11Multi-Zap workflows, at Zapier — Workflow builder conceptConcept · Systems · 2021ConceptConcept+

   Explored a workflow builder for processes that span several Zaps: multiple triggers, paths and checkpoints on one canvas, with step details in a side panel.

   Concept · Systems · 2021

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7. 12Task history, at Zapier — Usage reporting and status filteringData viz · Filtering · 2021ReportingReporting+

   Redesigned how people see what their Zaps used: filters for date, Zap, app, folder and owner, task totals with a usage chart, and a task log with clearer status filtering.

   Data viz · Filtering · 2021

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8. 13App connections, at Zapier — Manage and repair connected accountsAdmin · Systems · 2021AdminAdmin+

   Designed a home for app connections: every app with its connection and Zap counts, views for shared, custom and admin access, and tests that flag what needs reconnecting.

   Admin · Systems · 2021

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9. 14Template submission, at Zapier — Build, submit and review Zap templatesPartners · Flow · 2021PartnersPartners+

   Designed the flow for building a Zap template and submitting it for review, including where partners track status and what they see when a template is sent back.

   Partners · Flow · 2021

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10. 15Zap details page, at Zapier — A home page for every ZapIA · Data viz · 2020Audit trailAudit trail+

    Gave each Zap its own page: an overview, task usage by status, run history and a change log of who edited what, with common actions a click away.

    IA · Data viz · 2020

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11. 16Franchise hiring tools, at Indeed — Incubated, then adopted as Indeed Central01 · Incubator · 2019AdoptedAdopted+

    Led design for franchise hiring tools that Indeed adopted from its incubator as Indeed Central, which became a full team.

    01 · Incubator · 2019

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